Reference

How playrbb Handles Your Personal Information

This policy explains exactly what information we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, or contact our support team — and what we do with it.

No data sold to third partiesAccount data you can request anytimeEncrypted payment connectionsUS-focused data practicesClear opt-out paths
playrbb How playrbb Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We use SSL encryption across every page where personal or payment data is transmitted. Your PlayRBB account password is hashed — we never store it in plain text, and our support team cannot retrieve it, only reset it. Cookies on the site serve session management and basic analytics; you can adjust cookie preferences through your browser settings. We do not share behavioral data with advertisers.

Encrypted Connections

All data sent between your browser and our servers travels over SSL. This applies to account login, PayPal and Venmo deposit flows, and Play+ card transactions.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to monitor site performance. Adjust or block non-essential cookies any time in your browser settings.

Data Retention Policy

Active account data is retained while your account is open. After closure, records are kept only for the period required under applicable state law, then deleted or anonymized.

Correction and Deletion Rights

You have the right to request a full export of your account data, correct any inaccurate personal details, or ask for deletion — subject to legal retention requirements in your state.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is stored, want to update the email address on your account, or need to request deletion of personal information, our support team handles privacy requests directly. Reach out through any of the channels below and include your account username so we can locate your records quickly.

Live Chat Start a chat session from your account dashboard. Available for privacy questions, data access requests, and account corrections during support hours.
Email Support Send your privacy request to our support address. Include your account username and the specific data you'd like to access, update, or remove.
Account Settings Some updates — like your notification preferences or linked payment method — can be changed directly inside your account settings without contacting support.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how playrbb handles account and payment data. If yours isn't answered here, live chat or email gets you to the right person fast.

We collect your name, email address, date of birth, and the payment details you enter — such as your PayPal ID or Play+ card number. Device and session data is also logged automatically for security purposes.

We do not sell your personal information. We share data only with payment processors like PayPal and Venmo to complete transactions, and with service providers who help operate the platform under strict confidentiality agreements.

Send a data access request through live chat or our support email, including your account username. We will compile and deliver your records within the timeframe required by applicable state law.

Yes. Submit a deletion request via support. We will remove your personal data except for records we are legally required to retain under state regulations, such as transaction history tied to identity verification.

Payments pass through each provider's secure environment. We receive a transaction confirmation and a masked account reference — not your full credentials, card number, or bank details.

Closing your account stops active data use. We retain certain records for the period required by state law, after which they are deleted or anonymized. You can request a data export before or after closing.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.