Reference

Terms Conditions That Cover Your playrbb Account

These Terms & Conditions set the ground rules for every account on playrbb — what you agree to when you join, how we handle your wallet activity across PayPal, Venmo, and Play+, and what applies in your eligible state.

Account eligibility requirementsPayPal, Venmo, Play+ wallet rulesState-based access conditionsAcceptable use policyHow to request changes
playrbb Terms Conditions That Cover Your playrbb Account
REACH OUR TEAM

Contact Us About These Terms

Live Chat Open the chat widget from any page inside your account dashboard. A support agent can walk you through specific clauses, account holds, or payment verification questions in real time.
Email Support Send detailed questions about these Terms & Conditions to our account team by email. We reply with a written record you can keep — useful for anything that needs a paper trail.
Help Center Our help center covers the most common account and policy questions, including how identity verification works and what triggers a wallet review under these terms.
HOW WE HANDLE THIS

Account Security and Policy Practices

Data Handling

We collect only what we need to operate your account and process payments. Your PayPal, Venmo, or Play+ details are passed directly to those providers — we do not store full payment credentials on our servers.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions through your browser settings at any time without losing your account.

Account Security

Each login triggers a one-time passcode sent to your verified contact method. If you suspect unauthorized access, lock your account from the security tab and contact live chat immediately.

Record Retention

We retain transaction records and account activity logs as required by the regulations of each eligible state. You can request a copy of your account history by contacting support with your verified account email.

Common Questions About These Terms

If something in these Terms & Conditions isn't clear, the answers below cover the questions we hear most. For anything not listed here, live chat gets you a direct answer from our account team.

These terms apply to anyone who opens or uses a playrbb account, including making deposits via PayPal, Venmo, or Play+ and accessing the casino or sportsbook from an eligible state.

We post updates to this page with a revised effective date. Continuing to use your account after that date means you accept the updated terms. Major changes are also flagged at login.

If your state restricts access after you've opened an account, we'll notify you and process any remaining wallet balance to your verified payment method before closing the account.

Email our support team from your verified account address and request a data export. We'll compile your account history, transaction records, and profile data within the window required by applicable state rules.

Sharing your login, using bots to interact with the lobby, attempting to exploit promotional conditions, or wagering from an ineligible state all constitute violations and may result in account suspension.

Yes. Each payment provider has its own user agreement that runs alongside these terms. A transaction declined by PayPal or Venmo follows their rules; wallet credits and holds on our end follow ours.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.